How your details are handled
Interim notice · last updated 16 August 2026
What we collect
When you fill in the form on this site we collect what you type: your first name, your phone number, your city, your age band, and your answers about how you have been feeling. If you go on to complete the longer intake, we collect those answers too. That is all. This site sets no advertising trackers and no analytics cookies.
Why we collect it
For one purpose: so that a real person from the Live Better care team can call you back, understand whether the programme fits you, and, if you join, care for you well. We do not use your details for advertising and we do not sell or rent them to anybody, ever.
Who sees it
Your answers are visible to the Live Better care team working with you and to nobody else. Your responses are stored in our records system, which runs on established cloud infrastructure; the companies providing that infrastructure store data for us and are not permitted to use it for their own purposes.
Your choices and rights
- You can ask us what we hold about you, and ask us to correct it.
- You can ask us to delete your details at any time, and we will, unless a clinical record must be kept under medical record-keeping rules.
- You can withdraw from the conversation at any point by telling the person who calls you, or by writing to us.
These rights follow the Digital Personal Data Protection Act, 2023. If you are unhappy with how we have handled your data and we have not resolved it, you may complain to the Data Protection Board of India.
How long we keep it
If you do not join the programme, we delete your form responses within 90 days of the last contact. If you join, your records are kept for as long as medical record-keeping rules require.
How to reach us
For any question, correction or deletion request about your data: use the form on this site and say so in your message, tell the person who calls you, or write to us on Instagram at @livbettr.co. We respond within 7 days.